QUALITY
OUR QUALITY OBJECTIVES:
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On-Time Delivery of Orders - 95%
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Off Quality Returns - 1%
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Customer Satisfaction Ratings - 98%
OUR QUALITY POLICY:
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Provide industry best Customer Service, On Time Delivery and Product Quality
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Improve our operational efficiencies in order to drive long term business sustainability and employee and shareholder satisfaction.
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Continuously improve our products and services and the effectiveness of our quality management system.
CONTROL OF MONITORING & MEASURING EQUIPMENT:
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Regular calibration & verification of measuring equipment
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Well maintained calibration logs
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Safe storage & proper handling techniques of all measuring equipment
DOCUMENT CONTROL:
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Internal document control procedures ensure communication & efficiency.
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External document control procedures protect your sensitive & proprietary information.
CONTROL OF NON-CONFORMING PARTS:
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Review of non-conformances
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Perform root-cause analysis to prevent a recurrence
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Determine action needed to deliver the conforming product
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Record all steps taken between detection of non-conformances and resolution